Privacy Policy

Privacy Policy

Introduction

Welcome to https://bumper-collision-repair.autobodyshop-talk.com! We take the privacy and security of your personal data seriously. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products. By using our platform, you agree to the terms described here, which are designed to safeguard your privacy in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Privacy Act (UCPA)
  • Connecticut’s Connecticut Transparence and Accountability of Data Practices Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Policy applies to all aspects of our digital presence, including:

  1. Our official website at https://bumper-collision-repair.autobodyshop-talk.com.
  2. Any mobile applications or software we develop or partner with.
  3. Online services and products offered through our platform.
  4. Interactions between users and our team via emails, calls, texts, or other communication channels.

Please note that this Policy does not extend to third-party platforms, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our practices when:

  1. You sign up as an authorized user for our applications or services.
  2. You visit our websites linked to this statement.
  3. You subscribe to receive newsletters, promotional emails, phone calls, or SMS messages from us.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
  2. Payment Information: Cardholder names, card numbers, expiration dates, CVV codes, and billing addresses required for transactions.
  3. Financial Information: Bank account details or other financial records linked to your interactions with our services.
  4. Purchase Information: Items bought from us, including quantities, prices, order dates, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, mobile device numbers, and advertising IDs for analytics and personalized content.
  6. Location Data: GPS coordinates or location services data to understand your geographical area for localized services.
  7. Feedback: Comments, reviews, and survey responses you share with us to improve our products and services.
  8. Social Media Information: Publicly available details from social media platforms when you choose to connect them with your account.
  9. Product Information: Data about the products you view, search for, or purchase on our website, including preferences and usage patterns.

We gather this data through various means: user input forms, order processes, automated tracking technologies (like cookies and device fingerprinting), and third-party data providers who assist us in enhancing our services.

Cookies

Cookies are small text files stored on your browser to improve your experience with our platform:

  • Strictly Necessary Cookies: These ensure basic functions like login, account management, and security.
  • Preference Cookies: Customizing settings for language, currency, and appearance preferences.
  • Analytics Cookies: Tracking user behavior to analyze trends, administer sites, and measure performance, enhancing our services.

Users can control non-essential (analytics and advertising) cookies through our Cookie Manager or browser settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus a reasonable period thereafter for legal compliance, dispute resolution, and tax/audit requirements. Once these purposes are achieved, we securely delete or anonymize the data.

Security Measures

Protecting your data is paramount to us. We implement robust security measures, including:

  • Encryption of data at rest and in transit to safeguard sensitive information.
  • Engaging secure third-party processors who adhere to strict privacy and security standards.
  • Regularly updating our security protocols to address emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and its disclosure.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data when no longer necessary or in compliance with legal obligations.
  • Restriction: Limit our processing of your data under certain circumstances, such as challenging its accuracy or legality.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes, including marketing.
  • Non-Discrimination: Be free from biased treatment due to exercising your data protection rights.

To exercise these rights or lodge complaints/appeals, please reach out to our privacy team via the contact details provided below. We aim to respond promptly and provide assistance in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or general data-related questions, please contact us:

We appreciate your trust in our handling of personal data, and we are committed to maintaining transparent practices that respect your privacy.